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Hmm.. you ordered HK version, I ordered the Japan one.. I hope at least it has the booklet <_<
Surreal you could always break the case by yourself and complain that YA broke it.. D: |
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Surreal, make a huge deal out of it, and don't stop bugging them, see what they do...you should get a bunch of people to write in hate mail lol |
Yeah, if you never give up they will give up eventually, the customer is always right.
They are not interested in loosing customers, and a booklet isn't much hard work in order to keep one. |
my is also from YA and has alsoa booklet^^
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i have the overseas version...well, my aunt bought it for me and sent it to me <3
i could scan the booklet if anyone wants them, since the link provided was considered to be 'slow' |
I don't think any store does packaging by themself - the CDs/DVDs should be shipped in a box wrapped with plastic, sometimes there are stickers on the plastic, so that you would need to tear it apart to get to the actual case.
It's probable it's a damaged item or something, but then again, if they never opened it, they would never know if it actually is missing something and thus they wouldn't have reasons to sell it cheaper - unless Avex shipped them already labeled as damaged, making YesAsia automatically sell them for a price off. |
I wonder, because HMV had this insane discount on CDL0506 earlier, too...
I think HiruNoKaze bought one. Did it have the booklet? |
I just wanna make a comment on the plastic bag of every CD+DVD...In my opinion, I think the store re-package them after they received from the company. Because you know why, there a store in Chinatown where I lived, when I buy the albums and singles there, they doesn't come with any stickers and the bag is just one time use only...but in other Music Store in Union City, it come with stickers and the bag is really easy to take off and put it back on again. So yeah...
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I doubt they repack them, very highly.
It's not easy to get the stickers on Ayus packages off without it being noticeable, it'd be retarded of them to rip off the stickers and reapply them for every single DVD they get sent. It'd be noticeable on a big amount of them, and I've never heard a single complaint. If you open the CD+DVD or DVD packages that are resealable it's very easy to see they have been opened because of the glue in the seal whitening when you re-seal it, due to air getting in there. |
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Mine wasn't even low-priced or insanely discounted. It was just a discount of around USD3 bucks.
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oh...then that's odd....i think it may be just a mistake...you could prolly ask for a booklet, and if not, do what ayu1m suggests XD
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Regardless of how much you paid, it wasn't advertised as any low-priced edition, nor was it noted anywhere on the page that it had no booklet included. You have every right to get a replacement. I wouldn't delay in contacting them about getting a new one WITH the booklet in it.
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I agree that he should get a replacement. |
the HK^^
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Thank you for writing YesAsia!
Regarding order 4395748, we are sorry to hear about the situation that you have encountered. Please do kindly send us the pictures showing the current condition of the item "rose (SINGLE+DVD) (Hong Kong Version)" by replying to this email directly, so that we can address the issue more appropriately. Meanwhile, for item "ayumi hamasaki COUNTDOWN LIVE 2005-2006 A (Hong Kong Version)", according to the information from the supplier, there is not any indication that any booklet is included. However, the item should include Chinese translation of the lyric as informed by the supplier. If you are unable to locate the Chinese translation of lyrics, you are also welcome to contact again. We look forward to hearing from you soon. If you have any further inquiries, please kindly visit http://yesasia.com/help/index.asp for further details. Once again, thank you very much for your continued support of YesAsia.com. We look forward to seeing you again at our store. Yours sincerely, Michael Kwan Customer Service Department YesAsia.com Within Continental US: +1 866-440-8388 (Toll Free Phone) +1 866-451-8388 (Toll Free Fax) Within Canada:+1 866-468-0889 Within UK: +0800-051-6800 Hong Kong Fax: +852 2742-8515 Outside US & Canada: +852 2522 1227(Hong Kong number) ------------------------------- :eviltongu :eviltongu :eviltongu :eviltongu :eviltongu :eviltongu :eviltongu |
well, blah then.
*insert various profanities here* Mean. Just mean. |
Yours sincerely,
Michael Kwan <---------- at first i thought it said michelle kwan XD;; anyways, i think that you should tell them that others who bought it from yesasia received a booklet with their edition of cdl 05-06 (cuz it's true...) |
And this as you can see, my friends, is why I never buy anything from YesAsia.
I'm really sorry about your booklet's absence, Surreal. That really sucks. |
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