On Saturday 30th October 2010, @masatomatsuura said:

Good afternoon.
This is the last day of my ascetic practice. Just a week but it may have changed my viewpoint a little for the rest of my life.
I got a call from Mr. Chiba, CSO. We talked about Twitter and how we can best use it.
I’ve decided to read, but not reply, to expressions of opinion and criticisms. When I receive helpful opinions from our customers and fans I will forward them to the right people in our company who can address issues and respond if needed. We believe we should use Twitter effectively and in a friendly way.
Many customers have very strong feelings about Tohoshinki and other artists. Because I don't grasp all of matters, I’m not always the best person to answer them. And Twitter isn’t always the best venue for addressing concerns or making public statements. Moreover some contracts contain very strict non-disclosure language that I must respect.
For example, about JJY, there may have not been enough explanation, but as a listed company we needed to release only a limited amount of information. We abstained from making any comments might be contentious, even though there were some differences of opinion between the other party and ourselves.
As CEO of avex I was blamed by the fans. It made me consider my responsibilities and I honestly felt that sometimes they were too much. The pressure ended in causing some emotional Tweeting.
On the other hand I do want the fans to be able to let off steam by telling me their anxious feelings and complaints.
I’ll continue listen to all opinions and complaints, but I may use the blocking function for people who apparently attack me personally. I want this Twitter account to be fun and use it to receive valuable opinions from all of you.
Thank you very much for your understanding.
masato max matsuura

http://www.twitlonger.com/show/6nmmph