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I've never had a Zune but I will give you my opinion on the iPod.
I have dropped my iPod lots of times and it hasn't broken so I guess that really depends on the person. Anyways, with the battery life, I notice mine doesn't last as long as it says it does. I can charge mine for 2 days straight but when I listen to my iPod, by the end of the day the battery is less than half, and I don't even have to watch videos or listen to music consecutively to get it that way. This is a new Classic too. I just got it for Xmas.
The battery gripe is the only gripe I have about my iPod, and also probably Apple Customer Service. Other than that, I have thought about getting the Zune but I don't like the design and since I am not having serious problems with my iPod, I probably won't be replacing it anytime soon.
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