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actually 13 days is quite normal, as it's standard shipping afterall, sso it's quite reasonable.
i had xxx orders from YA, and they are quite okay for me. it's just that i have to remember to add in a line for them to pack in a bubblewrap box and their bubblewrap envelope can't make it sometimes and end up with crack cases.
for shipping, normally they arrive within 5 to 14 days for me. i only get my OS press of anime from them.
for japan press, since i'm too used to cdjapan supreme shipping(they ship BEFORE the release date, so i get my cds ON THE RELEASE DATE!!), so YA is consider slower for me, as they ship on or a few days AFTER release date.
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