One thing I notice is the sennheiser microphone she is using. Senn has a problem to emphasize too much bass thats why I didnt buy it. And she is already so used to her sony mics. Mics does make a huge difference.
But I can hear her weak voice from the start. "You were..." was a little too heavy due mainly to the mic I believed. You can see 2 girls crying from the clip though which means sound isnt everything