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＜Future plans for the "TeamAyu" web service＞
■May 31, 2023 (Wed) 23:59 New member registration ends.
■May 31, 2023 (Wed) 23:59Close for renewal application
■Site closes at 18:00 on June 30, 2023 (Fri.)
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Frequently Asked Questions
＜Regarding the TeamAyu web service＞
Q.When will the TeamAyu web service end?
A.It is scheduled to end at the end of June 2023.
Q.Until when can I join the TeamAyu web service?
A.The membership period is scheduled to end at the end of May 2023, but this is subject to change in the future. In addition, we will refund the membership fee according to the period until the expiration date at the end of June. Please note that there will be no refund of the membership fee.
Q.My TeamAyu web service expires at the end of May.
A.Yes, you can. However, we will refund the membership fee according to the period until the expiration date at the end of June. Please note that the fee is not refundable.
Q.My subscription to the TeamAyu web service expires at the end of June.
A.Yes, you can. There will be no email from "TeamAyu" to inform you of the expiration date, so please continue the service by yourself on the website. However, if you have an expiration date until the end of June, there will be no change in the services you can receive or the expiration date, regardless of whether you continue or not. Please note that there will be no refund of fees.
Q.I have registered for the TeamAyu web service. When will my membership fee be refunded?
A.Please wait for a few more days as we will inform you from the TeamAyu web service.
Q.How long will the contents of the "TeamAyu" web service be available?
A.It is scheduled to be available until the end of June 2023. However, some contents will also be available on the "TeamAyu" application service. Details will be announced later.
Q.Can I automatically transfer from the web service "TeamAyu" to the application service "TeamAyu"?
A.No, automatic transfer is not possible. Members of the web service "TeamAyu" also need to register as new members of the application service "TeamAyu". Please note that if you do not register, you will automatically cease to be a TeamAyu member at the end of June and will not be able to use the new services.
Q.Can I use the same membership number that I used on the TeamAyu web service on the TeamAyu app service?
A.No, you cannot.
Q.Will the membership date and membership continuation period on the TeamAyu web service be carried over to the TeamAyu application service?
A.The pre-registration period for the "TeamAyu" application service (from mid-May to the start of the application service*, scheduled for the end of June. Details will be announced as soon as they are determined.) A. Only if you complete the paid membership registration for the application service "TeamAyu" with the e-mail address currently registered for the web service "TeamAyu" during the pre-registration period of the application service "TeamAyu" (from mid-May to the start of the application service *we will announce details as soon as they are finalized), your membership date and membership continuation period will be taken over. However, the "TeamAyu" application service does not have a function to display the date of admission and membership period at the time of service launch. Please understand this in advance.
Q.Can I continue to use the ayumi hamasaki application?
A.The ayumi hamasaki application will be closed on May 9 (Tue.).
Q.Are there any plans for pre-sale of tickets on the "TeamAyu" web service for the 47 prefectures tour?
A.We will let you know as soon as it is decided.
＜About the official store
Q.How long will the "TeamAyu" official store be open?
A.The official store will be available until 23:59 on June 30 (Fri.), and will be available after July 1, after registering to the "TeamAyu" application service.
＜About the "TeamAyu" application service
Q.Are there any plans for pre-sale of tickets through the "TeamAyu" app service for the 47 prefectures tour?
A.We will let you know as soon as it is decided.
Q.What kind of services does the "TeamAyu" application service offer?
A.Details will be posted on the following website as they become available.
https://teamayu-teaser.com/
Q.When can I register for the "TeamAyu" application service?
A.Pre-registration is scheduled to begin in mid-May, and the application service will be available at the end of June. Details will be posted on the following website and the "TeamAyu" web service as soon as they are finalized.
https://teamayu-teaser.com/
Q.When can I download the application?
A.The application will be available at the end of June. Details will be posted on the following website as soon as they are finalized.
https://teamayu-teaser.com/