THe song is beautiful. I really like it, but I'm thinking perhaps this is a piano version? She usually has fuller arrangements for her songs, and sometimes the finished version isen't in the CM, right?
As for her look... I watched the CM before I read the comments, and I thought the same thing as many wrote, she looks really ...
. Not like herself. Her face is really scary, she looks a bit like a male crossdresser and it looks like her eyelids suddenly got bigger. It seems to me that they drew the global line to far above the eyes.
I really like her outfit though!