Ayumi Hamasaki Sekai - View Single Post - Online Shopping Help Thread #2
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Old 3rd July 2010, 10:38 AM
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aqua_crystal aqua_crystal is offline
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Join Date: Mar 2008
Location: My local music store.
Posts: 5,881
I'm sorry about what happened to you Akuto. But really, if you want a refund, call them and demand it then.

Quote:
Originally Posted by visionfactory View Post
Right now I'm having problems with YesAsia because they don't reply my mail and I want to cancel my order!!
NEVER e-mail them. They never reply and if they do, they're like an answering machine.

You should call them if they haven't shipped out your order yet. They're much faster if you do that. I remember once they couldn't verify my credit card and I called them and told them to try again. Only 2 hours later I got a confirmation from the woman responsible for the customer care.

Gosh, after hearing all the problems you guys have had with YA, I'm super glad nothing like this has happened to me. Gotta be more careful when I order from them now...
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