Online Shopping Help Thread #2

[AyusakiFan]

Although this isn't an inquiry, I would like to share my displeasure about the condition of one of the items that I received from Tenso today. I purchased two CDs and one of them came with a large crack in the case. While I understand that a case can be replaced, I felt like they could have put more bubble wrap around the items, especially after spending ¥2190 between fees and shipping on two CDs that totaled 260 grams (which is a little over half a pound). This was my first time using their package consolidation service and the first time I received an item damaged because for everything I've ever purchased (that I recall), they shipped it in the original packaging from the seller or the company I bought the item from and I've never had a problem before. So for those of you who may use their consolidation service for small, possibly breakable items (or crackable in my case) you may want to see if you can get in contact with them and request extra padding to protect your items.