「ayumi hamasaki COUNTDOWN LIVE 2019-2020 ～Promised Land～ A」on sale 8/26

[Chris_Duvall]

Originally Posted by ~StarCatcher~

Really nice edition. Anyone wanted to order via TA?
It does not work for me :-(

Everytime I chose agree and order it wants me to log in with ID+ (which I don’t have) or without it. But without it I have to input a Japanese name and ZIP code.
When I order at KODA GUMI the information from Tenso is already filled in and I have to use my Tenso number only. What can I do at Team Ayu shop?

I used this site to convert my name to Katakana (you can use Katakana for all 4 fields despite it saying Kanji):
https://www.sljfaq.org/cgi/e2k.cgi

You just gotta make sure you put in your Tenso information correctly.
Pay close attention to the required fields and match them with your Tenso Info „card/sheet“. (Switching between English and Japanese page translation also helped quite a bit).
I had no issues ordering and everything arrived safely at the Tenso warehouse.

I hope this helps a bit! *fingers crossed

Edit: I took a picture of the shipping address to remember how it’s supposed to be put in correctly. I can send it to you if you want.

[~StarCatcher~]

Originally Posted by Chris_Duvall

I used this site to convert my name to Katakana (you can use Katakana for all 4 fields despite it saying Kanji):
https://www.sljfaq.org/cgi/e2k.cgi

You just gotta make sure you put in your Tenso information correctly.
Pay close attention to the required fields and match them with your Tenso Info „card/sheet“. (Switching between English and Japanese page translation also helped quite a bit).
I had no issues ordering and everything arrived safely at the Tenso warehouse.

I hope this helps a bit! *fingers crossed

Edit: I took a picture of the shipping address to remember how it’s supposed to be put in correctly. I can send it to you if you want.

That would be really nice of you. I somehow connected my ID+ with mu-mo now.and I could order it. The phone number and address of Tenso were given correctly. But I could not enter my Tenso number.... and it said something about kuroneko shipping not Tenso... I am a little frightened it does not go well.

[Chris_Duvall]

Originally Posted by ~StarCatcher~

That would be really nice of you. I somehow connected my ID+ with mu-mo now.and I could order it. The phone number and address of Tenso were given correctly. But I could not enter my Tenso number.... and it said something about kuroneko shipping not Tenso... I am a little frightened it does not go well.

Kuroneko should be the delivery company/service or whatever.
Did you place the order already? If so, go to the confirmation email from mu-mo / TA and click on the link that says something like

ご注文内容確認: shop.mu-mo.net/avx/sv/mypordhist02

A little above that link you will see 注文番号:123456 (example)
That's your confirmation number; enter this and below it the tenso phone number. With this you can view and edit your shipping address.

I will PM you my Facebook - I have no idea how to include a picture in a PM XD