Has anyone ever lost a package in delivery from CDJapan?

[KarenPang]

I bought a single for my french friend via CDJapan & I chose airmail & the parcel was shipped out on 15th Dec

she hasn't received it yet ;_____; . She probably might only do so til this weekend or next week since she's not living in Paris

doesn't help it's the christmas festival season too , I do hope she can get it soon , I'm waiting to see her reaction when she received it haha

[LacusClyne]

hmm..what would i call bad service when it comes to lost mail, read the following that i quoted from my other post....

this is from Yesasia.

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My friend had once got 2 missing orders, although they want to resend her the items, but they were already sold out, it's the AT08 ayupans and the NEXT LEVEL hairgums!!!!! She was super pissed off, coz when her NEXT LEVEL hairgums did not arrive in 2 weeks, she send them an email(they were still available back then!), but YA took 3 days to reply her mail and ask her to wait for 2 more weeks first, so she waited to find that her order didn't came and they aren't in stock anymore, when she demand YA to compensate her, all they told her was to use register mail in the future to prevent lost mail! but this won't happen if YA just resend her the items in the first place! anyway, my friend had lost hope in YA's, now i'm helping her to get tour goodies from middleman through mumo instead

[visionfactory]

Once I ordered a 1st Press CD with a poster from cdjapan.
Weeks later I recieved the CD only.
I sent a mail to cdjapan saying that there was no poster in the box.
And they sent me the poster for free.

I'm a satisfied client