[ABSOLUTELY URGENT] Question about iTunes

[wildconnetta]

Hey everyone.

So, I turned on my comp 2day and opened iTunes (per the norm). I have a near 100GB iTunes library. My iTunes library (with this amount) was damaged. I got left with an old library with 5GB. I refilled this to about 58GB. I went out for the day, turned on iTunes again (same problem), and this time, I got left with 268MB. WHAT THE HECK IS GOING ON?

If I could please have an answer from you tech-savvy users, please, this is urgent. For the time being, I am using Windows Media Player.

[Amrai-chan]

What version of iTunes do you have? You may have to just reinstall iTunes.

[wildconnetta]

^ Reinstalled iTunes (10), still only have 251.6MB

[Bigtop]

Check if your hard drive got damaged?

[hsienko]

Originally Posted by Bigtop

Check if your hard drive got damaged?

Yeah if you're music is disappearing from your harddrive its either that or a virus or something. If you're itunes library got corrupted all you'd have to do is re-enter the music into itunes.

[wildconnetta]

^ All my music is still on my harddrive.
I keep on re-enterting the music into iTunes, but when I reopen iTunes it is missing X_X

[StarSUCKER]

Originally Posted by wildconnetta

^ All my music is still on my harddrive.
I keep on re-enterting the music into iTunes, but when I reopen iTunes it is missing X_X

Oh, good that you still have it at least. I'd back that up as soon as possible, because obviously something is wrong, and you don't want to lose the actual music too. Get/run a reputable antivirus or antispyware program too, if you haven't already (I recommend Spybot: Search and Destroy as a good free program to remove spyware and some malicious files, though not serious viruses--you should only use McAfee or Norton for that imo).

Have you tried changing a filename to make a previous iTunes Library the current one? (link)

If that doesn't work, I suggest doing Windows System Restore to a recent restore point, when your library was still behaving, and then restocking your library manually, or changing the filename again as advised in the above link.

I hope you don't have a virus or something serious like that!! >_<

[isthisLOL?]

Sounds like a virus, could be a VERY evil one, let Antivir and Antimalware programs check your computer(for free ones try Avira Antivir and Malwarebytes Antimalware)

[wildconnetta]

^ Wierd. I think iTunes was corrupt or something ?_?

I uninstalled then reinstalled iTunes 10, and had the same amount. Added Hello! Project music to the rest to bring it up to 14GB. I turned off the computer, slept, went back on just now and all the H!P music is STILL THERE. I think that iTunes was corrupt, when I deleted and reinstalled I got rid of the corrupt-ness, so all files are still here!

And also, I have a daily scan from AVG 2011, no viruses here!

[Aditmi Krisnasaki ~II~]

maybe it's just the media library preferences problem?

go to preferences -> advanced -> uncheck "Keep iTunes media folder organized" & "Copy files to Itunes media folder when adding to library"