About YesAsia Credit
 

I've ordered Ayu's NEXT LEVEL and GUILTY album and luckily, I've used my YesAsia credit.

But a huge problem occured lately, I canceled my order due to payment problem and my YA credit didn't come back to my account.

I don't know if its gone for good... Its a huge waste!


All I want is a clear answer to this question:

Once you placed an order with YA credit and then cancel it due to any problem, is YA credit you have is good for 1 use only?


[EDIT]
I forgot to mention this one.
I've E-mailed YA about this and they respond this:

Quote:

Originally Posted by YesAsia If any order with YesAsia credit applied is cancelled, the applied credit will be refunded back to your account for your next or future shopping. Whenever you would like to view the relevant credit record, you are kindly advised to log into your YesAsia account to view the credit record under “Credit & Coupon Section”.

I felt, I want to go mad over YA.

IS it a long time since you cancelled your order?

Nope, I cancelled it since yesterday. :(

Yay don't worry!
You only can panic if they don't refund you in one month ^^

^ I had an update:

Awesome glad you got your refund :thumbsup

^ I've checked my account and hey! No $10 yet. :(

So, I'll wait more...

It will take a few days but don't worry. They have a lot of business, I'm sure your cancellation isn't the only order they have to fix :)

If you do not have it after a week, then you should contact them again. Over the phone would be better so you can have it taken care of quickly. I once e-mailed them about a product question and it took almost a week for them to respond :o

Yeah, you're just gonna have to wait a while longer..

An Update... ">>,

Yah, it gives me a relief but its too late...
I didn't use it for purchasing NEXT LEVEL. :*(

^ just think of it this way: there is ALWAYS gonna be a new Ayu release you really want! :)

so you can use it then!

maybe Premium Countdown Live..

maybe her next single in a couple of months..

maybe some Tour Goodies of AT09 :)

^ yah... Maybe I'll use it on Ayu's next single! :D
Thanks for reminding that! ;)

Im completely desperate to it. [:|

Is the credit always available or will it expire after a certain date?

^ Nope.
As YA stated on YA Credit, its doesn't have any expiration date unlike coupons.

I got my PRECIOUSSSSS $10 back!!!
YAY!!!


BUUUUT!



Another problem just ahead on my order.
It was on-HOLD! :tired

Does anyone what it does exactly means?!?

It means its on hold lol. It might be in process but they haven't shipped it yet. I'm not too sure, I never had that problem with my YA orders :shrug

^ [8-(

They said to me on my e-mail that they need a recent Credit card bill via-fax or a scan of credit card itself which is NOT very safe to do. :(

And its really weird.
This is my first time to buy a CD on YA.

Hmm I never had this problem with YA but I herd a few other people had to do that I think to verify a valid credit card on your first order. I would scan the credit card, its much safer. Or do you have Paypal? I just use Paypal these days because I am too lazy to retype my credit card information every order.