everyone takes different amounts of time with their art...20 hours isn't really THAT much...I guess it is consecutively.
I really don't know how she keeps doing this either though. I mean...it IS quite difficult to completely delete something, unless your **** is crashing constantly...and then well, go get it fixed? Or get a new one
Most programs these days have alerts when you exit out of them :/ And for trash bins, it's not just like a feature that you stumble upon to have your stuff deleted completely...so...idk.
Maybe she keeps hitting the power buttons or something....It actually really boggles my mind when people have issues with their electronics like this.