Has anyone ever lost a package in delivery from CDJapan?

[nanakopy87]

this is what they wrote on their HELP section

Registered Air Mail

* Usually delivered in 4-12 days after the order is shipped.
* Online tracking is not available.
* The package will be registered, and in case there is delay in delivery, the post office will be able to search for it.
* Signature of the recipient is required upon delivery.
* In case you are absent at the time the attempt is made to deliver your package, your local post office/courier will either leave a note with contact information or repeat attempts to deliver it.
* In case you do not receive your order in the span of time mentioned in our shipping confirmation e-mail, please call your local depot/post office to see if they might be holding the parcel for you.