Online Shopping Help Thread #2

[Akuto]

I pre-ordered 'Rock and Roll Circus' as soon as it was available through Yes Asia in Jan/Feb, Then I changed address in March.

I changed my Address on the site, but the CD never arrived!

I wrote to them explaining the situation, but they told me that they cannot change address on items that had been pre-ordered and that they would re-send the CD, but would only send it to my old house.

I waited for a month but the people now in the house still claim to have never received anything!

I am now claiming a refund and will order it from somewhere else. Pretty cheesed off as I was really looking forward to it after travelling down to London in January to meet her!

Has anyone had an issue like this before? (CD Japan beckons!)